Privacy Policy

This policy explains what personal information Mellily collects when you use mellily.com and how we use it.

Information we collect

Details you give us when you place an order or create an account, such as your name, email address, phone number and delivery address.
Your email address if you subscribe to our newsletter.
The details you send through our contact form.
Basic technical information such as browser type and pages visited, collected through cookies.

How we use your information

To process and deliver your orders and send order updates.
To reply to your questions and requests.
To send newsletters, only if you have subscribed. You can unsubscribe at any time.
To keep the website secure and working properly.

Payments

Payments are handled by third-party payment providers. We do not store your card details on our website.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how the site is used. You can control cookies in your browser settings.

Sharing your information

We do not sell your personal information. We share it only with services needed to run the store, such as couriers and payment providers, or when the law requires it.

Your choices

You can ask us to access, correct or delete your personal information by contacting us through our Contact page.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.